How do I downgrade or cancel my subscription? July 31, 2019 10:44 Updated The process to downgrade your subscription plan may vary depending on your contract and current subscription term. Please contact our Sales department on firstname.lastname@example.org to discuss to your requirements. Related articles What is the procedure to terminate my account and what happens to my data after termination? How do I invite a user to my product? How do I upgrade my account subscription? Where can I find my quota usage? What is the cost of Custom Events and Exceptions and how is usage billed?